Lucas State Office Building, 3rd floor | 321 E 12th St. | Des Moines, Iowa 50319
Reason I am contacting DIA
PLEASE DO NOT submit an electronic request that includes a birthdate, Social Security number, login ID or password, or any portion of personally-identifiable information (including the last four numbers of a Social Security number).
Types of complaints or abuse to report to DIA:
Your name and personal information will be kept confidential to all but DIA staff who investigate your submission.
Date of incident
Date violation/issue was observed
If you have any photos or video that support your complaint, please upload them below.
Licenses, certifications, and registrations handled by DIA:
Type of health facility license or certification
The following information is available on the DIA website. If you are looking for information on any of the following, please view the information and links on the DIA website before submitting this form. You may be able to find the information you need without waiting for a response. Please note: DIA does not have copies of CNA certificates on file; you will need to contact the college or entity where you took your CNA course for a copy of your certificate.
Many records are accessible online via DIA's online databases and do not require that you complete this form:
If you are inquiring about records involving an administrative hearing handled by DIA, please contact the agency involved in the proceeding. DIA is not the legal custodian of records generated as a result of a hearing (please see Iowa Code 10A.105(4)). If you are inquiring about an administrative hearing conducted by DIA in which you are/were a party, please go back to the beginining of this form and choose "I am inquiring about an administrative hearing, subpeona, or I have a general question for the Administrative Hearings Division."
Your records request will normally be fulfilled within 10 business days. However, in some cases, these requests may take longer than usual. We will do our best to reply in a timely manner and will communicate with you about the reason for any possible delay. Thank you for your understanding.
If your request will take longer than three staff hours to fulfill, there may be a cost to you. If it is estimated that your request will incur a charge, we will communicate that to you prior to working on the request, including the estimated cost. We can work with you to try to narrow the scope of your request in order to eliminate the possibility of an incurred cost.
Records requests may also be made by phone, fax or mail, or in person.
Iowa Department of Inspections and Appeals
321 E. 12th Street
Des Moines, Iowa 50319-0083
DIA's Administrative Hearings Division provides independent administrative law judges to make decisions regarding disputes primarily between private citizens and government agencies. The department strives to fairly and impartially decide cases, consistent with the law and in an efficient and professional manner.
Administrative Hearing Proceedings DIA Does Not Handle
If you are inquiring about unemployment insurance or an unemployment insurance appeal, you will need to visit the Iowa Workforce Development website. Information about first- and second-level appeals can be found on this website.
Appealing a Weapons Permit Decision
If you would like to appeal a weapons permit decision, find out how to do it on the Administrative Hearings page of the DIA website in the "Appealing Weapons Permit Decisions" drop-down.
My inquiry is regarding
Type of hearing
Date/Time of the hearing
Type of debt collection
Person whose refund is held or who owes debt